Partner for our customers

ADS-TEC Industrial IT sees itself not only as a state-of-the-art manufacturer of industrial computers and IIoT solutions, but above all as a partner to our customers. As a sustainably operating company, we attach great importance to partnership-based, long-term and fair relationships. That is why we continue to support you with comprehensive service and support after the purchase.



Or contact our support team by phone: +49 7022 2522-202


Repair notification

Even the best products can be subject to defects. We will be happy to assist you in returning your merchandise if a product does not function as desired or proves to be defective. Please use the online repair notification for this purpose. 


Information per click

Which product do I need? How does it need to be installed? And how can I maintain my product? You can find out all this and more in our brochures, manuals, operating instructions and technical drawings. Just download the documents you require. 

Current security notifications

We place the highest quality demands on our products and services. Our Product Security Incident Response Team (PSIRT) continuously reviews product security. Via our cooperation partner CERT@VDE we inform you about any security-relevant vulnerabilities that may arise. 

Go to the notifications


EU Declaration of Conformity

For almost 40 years, our products have stood for compliance with high security standards and are committed to meeting the basic requirements of EU directives. You can download them here. 

Driver Download

Our driver download area is currently being restructured and our support team will be happy to provide you with the appropriate drivers for your ADS-TEC device. You can reach us via the form or directly by e-mail at support.iit@ads-tec.de.